telephony.externalCall.register

// This snippet is an ES module: top-level await requires type="module" or a bundler.
// $b24 is an already-initialized SDK instance (see the SDK "Get started" guide).
import { Text } from '@bitrix24/b24jssdk'
import type { B24Frame } from '@bitrix24/b24jssdk'

declare const $b24: B24Frame

// Shape of the payload returned in result (match the "response handling" section of the page)
type ExternalCallRegisterResult = {
  CALL_ID: string
  CRM_CREATED_LEAD: number | null
  CRM_CREATED_ENTITIES: { ENTITY_TYPE: string; ENTITY_ID: number }[]
  CRM_ENTITY_TYPE: string
  CRM_ENTITY_ID: number
  LEAD_CREATION_ERROR?: string
}

try {
  const response = await $b24.actions.v2.call.make<ExternalCallRegisterResult>({
    method: 'telephony.externalCall.register',
    params: {
      USER_ID: 1269,
      PHONE_NUMBER: '79062195047',
      TYPE: 2,
      CRM_ENTITY_TYPE: 'CONTACT',
      CRM_ENTITY_ID: 797,
      SHOW: 1,
      LINE_NUMBER: '3',
      EXTERNAL_CALL_ID: 'asterisk-1710140185.18441',
    },
    requestId: Text.getUuidRfc4122()
  })

  // The payload is available only on a successful response
  if (!response.isSuccess) {
    console.error(response.getErrorMessages().join('; '))
  } else {
    const result = response.getData()!.result
    console.info(result.CALL_ID, result.CRM_ENTITY_TYPE, result.CRM_ENTITY_ID)
  }
} catch (error) {
  // Thrown on transport or SDK failures (AjaxError, SdkError, etc.)
  console.error(error)
}

<!-- Load the SDK (UMD build); it is exposed as the global B24Js -->
<script src="https://unpkg.com/@bitrix24/b24jssdk@1/dist/umd/index.min.js"></script>
<script>
  async function registerExternalCall() {
    try {
      // Initialize the SDK inside a Bitrix24 frame
      const $b24 = await B24Js.initializeB24Frame()

      const response = await $b24.actions.v2.call.make({
        method: 'telephony.externalCall.register',
        params: {
          USER_ID: 1269,
          PHONE_NUMBER: '79062195047',
          TYPE: 2,
          CRM_ENTITY_TYPE: 'CONTACT',
          CRM_ENTITY_ID: 797,
          SHOW: 1,
          LINE_NUMBER: '3',
          EXTERNAL_CALL_ID: 'asterisk-1710140185.18441',
        },
        requestId: B24Js.Text.getUuidRfc4122()
      })

      // The payload is available only on a successful response
      if (!response.isSuccess) {
        console.error(response.getErrorMessages().join('; '))
        return
      }

      const result = response.getData().result
      console.info(result.CALL_ID, result.CRM_ENTITY_TYPE, result.CRM_ENTITY_ID)
    } catch (error) {
      // Thrown on transport or SDK failures (AjaxError, SdkError, etc.)
      console.error(error)
    }
  }

  document.addEventListener('DOMContentLoaded', registerExternalCall)
</script>

from b24pysdk.errors import BitrixAPIError, BitrixSDKException

try:
    bitrix_response = client.telephony.external_call.register(
        user_id=1269,
        phone_number="79062195047",
        call_type=2,
        crm_entity_type="CONTACT",
        crm_entity_id=797,
        show=1,
        line_number="3",
        external_call_id="asterisk-1710140185.18441",
    ).response
    result = bitrix_response.result
    print(result)
except BitrixAPIError as error:
    print(
        "Ошибка Bitrix API",
        f"error: {error.error}",
        f"error_description: {error.error_description}",
        sep="\n",
    )
except BitrixSDKException as error:
    print(f"Ошибка Bitrix SDK: {error.message}")
except Exception as error:
    print(f"Непредвиденная ошибка: {error}")

try {
    $response = $b24Service
        ->core
        ->call(
            'telephony.externalCall.register',
            [
                'USER_ID' => 1269,
                'PHONE_NUMBER' => '79062195047',
                'TYPE' => 2,
                'CRM_ENTITY_TYPE' => 'CONTACT',
                'CRM_ENTITY_ID' => 797,
                'SHOW' => 1,
                'LINE_NUMBER' => '3',
                'EXTERNAL_CALL_ID' => 'asterisk-1710140185.18441'
            ]
        );

    $result = $response
        ->getResponseData()
        ->getResult();

    echo 'Success: ' . print_r($result, true);
    processData($result);

} catch (Throwable $e) {
    error_log($e->getMessage());
    echo 'Error registering call: ' . $e->getMessage();
}

BX24.callMethod(
    "telephony.externalCall.register",
    {
        USER_ID: 1269,
        PHONE_NUMBER: '79062195047',
        TYPE: 2,
        CRM_ENTITY_TYPE: 'CONTACT',
        CRM_ENTITY_ID: 797,
        SHOW: 1,
        LINE_NUMBER: '3',
        EXTERNAL_CALL_ID: 'asterisk-1710140185.18441'
    },
    function(result)
    {
        if (result.error())
        {
            console.error(result.error(), result.error_description());
        }
        else
        {
            console.log(result.data());
        }
    }
);

require_once('crest.php');

$result = CRest::call(
    'telephony.externalCall.register',
    [
        'USER_ID' => 1269,
        'PHONE_NUMBER' => '79062195047',
        'TYPE' => 2,
        'CRM_ENTITY_TYPE' => 'CONTACT',
        'CRM_ENTITY_ID' => 797,
        'SHOW' => 1,
        'LINE_NUMBER' => '3',
        'EXTERNAL_CALL_ID' => 'asterisk-1710140185.18441'
    ]
);

echo '<PRE>';
print_r($result);
echo '</PRE>';

// client и ctx уже созданы — см. раздел «SDK для Go»
res, err := client.Core().Call(ctx, "telephony.externalCall.register", b24.Params{
	"USER_ID":          1269,
	"PHONE_NUMBER":     "79062195047",
	"TYPE":             2,
	"CRM_ENTITY_TYPE":  "CONTACT",
	"CRM_ENTITY_ID":    797,
	"SHOW":             1,
	"LINE_NUMBER":      "3",
	"EXTERNAL_CALL_ID": "asterisk-1710140185.18441",
})
if err != nil {
	return fmt.Errorf("telephony.externalCall.register: %w", err)
}

var item struct {
	CallID        string `json:"CALL_ID"`
	CRMEntityType string `json:"CRM_ENTITY_TYPE"`
	CRMEntityID   b24.ID `json:"CRM_ENTITY_ID"`
}
if err := json.Unmarshal(res.Result, &item); err != nil {
	return fmt.Errorf("разбор ответа: %w", err)
}
fmt.Println(item.CallID, item.CRMEntityType)