imopenlines.config.add

curl -X POST \
  -H "Content-Type: application/json" \
  -H "Accept: application/json" \
  -d '{
    "PARAMS": {
      "LINE_NAME": "Линия поддержки интернет-магазина",
      "QUEUE": [
        {
          "ENTITY_TYPE": "user",
          "ENTITY_ID": "1"
        },
        {
          "ENTITY_TYPE": "user",
          "ENTITY_ID": "15"
        },
        {
          "ENTITY_TYPE": "user",
          "ENTITY_ID": "23"
        }
      ],
      "QUEUE_TYPE": "strictly",
      "QUEUE_TIME": 45,
      "NO_ANSWER_TIME": 120,
      "WELCOME_MESSAGE": "Y",
      "WELCOME_MESSAGE_TEXT": "Здравствуйте! Ответим в течение пары минут",
      "CRM": "Y",
      "CRM_CREATE": "deal",
      "CRM_SOURCE": "openline_web",
      "CRM_FORWARD": "Y",
      "MAX_CHAT": 4,
      "TYPE_MAX_CHAT": "answered_new",
      "WORKTIME_ENABLE": "Y",
      "WORKTIME_FROM": "09:00",
      "WORKTIME_TO": "21:00",
      "WORKTIME_TIMEZONE": "Europe/Kaliningrad",
      "WORKTIME_DAYOFF": [
        "SA",
        "SU"
      ],
      "WORKTIME_DAYOFF_RULE": "text",
      "WORKTIME_DAYOFF_TEXT": "Сейчас линия не работает. Напишите, и мы ответим в рабочее время"
    },
    "auth": "**put_access_token_here**"
  }' \
  https://**put_your_bitrix24_address**/rest/imopenlines.config.add

// This snippet is an ES module: top-level await requires type="module" or a bundler.
// $b24 is an already-initialized SDK instance (see the SDK "Get started" guide).
import { Text } from '@bitrix24/b24jssdk'
import type { B24Frame } from '@bitrix24/b24jssdk'

declare const $b24: B24Frame

try {
  const response = await $b24.actions.v2.call.make<number>({
    method: 'imopenlines.config.add',
    params: {
      PARAMS: {
        LINE_NAME: 'Online store support line',
        QUEUE: [
          { ENTITY_TYPE: 'user', ENTITY_ID: '1' },
          { ENTITY_TYPE: 'user', ENTITY_ID: '15' },
          { ENTITY_TYPE: 'user', ENTITY_ID: '23' },
        ],
        QUEUE_TYPE: 'strictly',
        QUEUE_TIME: 45,
        NO_ANSWER_TIME: 120,
        WELCOME_MESSAGE: 'Y',
        WELCOME_MESSAGE_TEXT: 'Hello! We will respond within a couple of minutes',
        CRM: 'Y',
        CRM_CREATE: 'deal',
        CRM_SOURCE: 'openline_web',
        CRM_FORWARD: 'Y',
        MAX_CHAT: 4,
        TYPE_MAX_CHAT: 'answered_new',
        WORKTIME_ENABLE: 'Y',
        WORKTIME_FROM: '09:00',
        WORKTIME_TO: '21:00',
        WORKTIME_TIMEZONE: 'Europe/Kaliningrad',
        WORKTIME_DAYOFF: ['SA', 'SU'],
        WORKTIME_DAYOFF_RULE: 'text',
        WORKTIME_DAYOFF_TEXT: 'The line is currently unavailable. Write to us and we will respond during business hours',
      },
    },
    requestId: Text.getUuidRfc4122()
  })

  // The payload is available only on a successful response
  if (!response.isSuccess) {
    console.error(response.getErrorMessages().join('; '))
  } else {
    const result = response.getData()!.result
    console.info('Created open line ID:', result)
  }
} catch (error) {
  // Thrown on transport or SDK failures (AjaxError, SdkError, etc.)
  console.error(error)
}

<!-- Load the SDK (UMD build); it is exposed as the global B24Js -->
<script src="https://unpkg.com/@bitrix24/b24jssdk@1/dist/umd/index.min.js"></script>
<script>
  async function addOpenlinesConfig() {
    try {
      // Initialize the SDK inside a Bitrix24 frame
      const $b24 = await B24Js.initializeB24Frame()

      const response = await $b24.actions.v2.call.make({
        method: 'imopenlines.config.add',
        params: {
          PARAMS: {
            LINE_NAME: 'Online store support line',
            QUEUE: [
              { ENTITY_TYPE: 'user', ENTITY_ID: '1' },
              { ENTITY_TYPE: 'user', ENTITY_ID: '15' },
              { ENTITY_TYPE: 'user', ENTITY_ID: '23' },
            ],
            QUEUE_TYPE: 'strictly',
            QUEUE_TIME: 45,
            NO_ANSWER_TIME: 120,
            WELCOME_MESSAGE: 'Y',
            WELCOME_MESSAGE_TEXT: 'Hello! We will respond within a couple of minutes',
            CRM: 'Y',
            CRM_CREATE: 'deal',
            CRM_SOURCE: 'openline_web',
            CRM_FORWARD: 'Y',
            MAX_CHAT: 4,
            TYPE_MAX_CHAT: 'answered_new',
            WORKTIME_ENABLE: 'Y',
            WORKTIME_FROM: '09:00',
            WORKTIME_TO: '21:00',
            WORKTIME_TIMEZONE: 'Europe/Kaliningrad',
            WORKTIME_DAYOFF: ['SA', 'SU'],
            WORKTIME_DAYOFF_RULE: 'text',
            WORKTIME_DAYOFF_TEXT: 'The line is currently unavailable. Write to us and we will respond during business hours',
          },
        },
        requestId: B24Js.Text.getUuidRfc4122()
      })

      // The payload is available only on a successful response
      if (!response.isSuccess) {
        console.error(response.getErrorMessages().join('; '))
        return
      }

      const result = response.getData().result
      console.info('Created open line ID:', result)
    } catch (error) {
      // Thrown on transport or SDK failures (AjaxError, SdkError, etc.)
      console.error(error)
    }
  }

  document.addEventListener('DOMContentLoaded', addOpenlinesConfig)
</script>

from b24pysdk.errors import BitrixAPIError, BitrixSDKException

try:
    bitrix_response = client.imopenlines.config.add(
        params={
            "LINE_NAME": "Online store support line",
            "QUEUE": [
                {
                    "ENTITY_TYPE": "user",
                    "ENTITY_ID": "1",
                },
                {
                    "ENTITY_TYPE": "user",
                    "ENTITY_ID": "15",
                },
                {
                    "ENTITY_TYPE": "user",
                    "ENTITY_ID": "23",
                },
            ],
            "QUEUE_TYPE": "strictly",
            "QUEUE_TIME": 45,
            "NO_ANSWER_TIME": 120,
            "WELCOME_MESSAGE": "Y",
            "WELCOME_MESSAGE_TEXT": "Hello! We will respond within a couple of minutes",
            "CRM": "Y",
            "CRM_CREATE": "deal",
            "CRM_SOURCE": "openline_web",
            "CRM_FORWARD": "Y",
            "MAX_CHAT": 4,
            "TYPE_MAX_CHAT": "answered_new",
            "WORKTIME_ENABLE": "Y",
            "WORKTIME_FROM": "09:00",
            "WORKTIME_TO": "21:00",
            "WORKTIME_TIMEZONE": "Europe/Kaliningrad",
            "WORKTIME_DAYOFF": [
                "SA",
                "SU",
            ],
            "WORKTIME_DAYOFF_RULE": "text",
            "WORKTIME_DAYOFF_TEXT": "The line is currently unavailable. Write to us and we will respond during business hours",
        },
    ).response
    result = bitrix_response.result
    print(result)
except BitrixAPIError as error:
    print(
        "Ошибка Bitrix API",
        f"error: {error.error}",
        f"error_description: {error.error_description}",
        sep="\n",
    )
except BitrixSDKException as error:
    print(f"Ошибка Bitrix SDK: {error.message}")
except Exception as error:
    print(f"Непредвиденная ошибка: {error}")

try {
    $response = $b24Service
        ->core
        ->call(
            'imopenlines.config.add',
            [
                'PARAMS' => [
                    'LINE_NAME' => 'Линия поддержки интернет-магазина',
                    'QUEUE' => [
                        [
                            'ENTITY_TYPE' => 'user',
                            'ENTITY_ID' => '1',
                        ],
                        [
                            'ENTITY_TYPE' => 'user',
                            'ENTITY_ID' => '15',
                        ],
                        [
                            'ENTITY_TYPE' => 'user',
                            'ENTITY_ID' => '23',
                        ],
                    ],
                    'QUEUE_TYPE' => 'strictly',
                    'QUEUE_TIME' => 45,
                    'NO_ANSWER_TIME' => 120,
                    'WELCOME_MESSAGE' => 'Y',
                    'WELCOME_MESSAGE_TEXT' => 'Здравствуйте! Ответим в течение пары минут',
                    'CRM' => 'Y',
                    'CRM_CREATE' => 'deal',
                    'CRM_SOURCE' => 'openline_web',
                    'CRM_FORWARD' => 'Y',
                    'MAX_CHAT' => 4,
                    'TYPE_MAX_CHAT' => 'answered_new',
                    'WORKTIME_ENABLE' => 'Y',
                    'WORKTIME_FROM' => '09:00',
                    'WORKTIME_TO' => '21:00',
                    'WORKTIME_TIMEZONE' => 'Europe/Kaliningrad',
                    'WORKTIME_DAYOFF' => ['SA', 'SU'],
                    'WORKTIME_DAYOFF_RULE' => 'text',
                    'WORKTIME_DAYOFF_TEXT' => 'Сейчас линия не работает. Напишите, и мы ответим в рабочее время',
                ],
            ]
        );

    $result = $response
        ->getResponseData()
        ->getResult();

    print_r($result);
} catch (Throwable $e) {
    echo $e->getMessage();
}

BX24.callMethod(
    'imopenlines.config.add',
    {
        PARAMS: {
            LINE_NAME: 'Линия поддержки интернет-магазина',
            QUEUE: [
                {
                    ENTITY_TYPE: 'user',
                    ENTITY_ID: '1'
                },
                {
                    ENTITY_TYPE: 'user',
                    ENTITY_ID: '15'
                },
                {
                    ENTITY_TYPE: 'user',
                    ENTITY_ID: '23'
                }
            ],
            QUEUE_TYPE: 'strictly',
            QUEUE_TIME: 45,
            NO_ANSWER_TIME: 120,
            WELCOME_MESSAGE: 'Y',
            WELCOME_MESSAGE_TEXT: 'Здравствуйте! Ответим в течение пары минут',
            CRM: 'Y',
            CRM_CREATE: 'deal',
            CRM_SOURCE: 'openline_web',
            CRM_FORWARD: 'Y',
            MAX_CHAT: 4,
            TYPE_MAX_CHAT: 'answered_new',
            WORKTIME_ENABLE: 'Y',
            WORKTIME_FROM: '09:00',
            WORKTIME_TO: '21:00',
            WORKTIME_TIMEZONE: 'Europe/Kaliningrad',
            WORKTIME_DAYOFF: ['SA', 'SU'],
            WORKTIME_DAYOFF_RULE: 'text',
            WORKTIME_DAYOFF_TEXT: 'Сейчас линия не работает. Напишите, и мы ответим в рабочее время'
        }
    },
    function(result)
    {
        if (result.error())
        {
            console.error(result.error());
        }
        else
        {
            console.log(result.data());
        }
    }
);

require_once('crest.php');

$result = CRest::call(
    'imopenlines.config.add',
    [
        'PARAMS' => [
            'LINE_NAME' => 'Линия поддержки интернет-магазина',
            'QUEUE' => [
                [
                    'ENTITY_TYPE' => 'user',
                    'ENTITY_ID' => '1',
                ],
                [
                    'ENTITY_TYPE' => 'user',
                    'ENTITY_ID' => '15',
                ],
                [
                    'ENTITY_TYPE' => 'user',
                    'ENTITY_ID' => '23',
                ],
            ],
            'QUEUE_TYPE' => 'strictly',
            'QUEUE_TIME' => 45,
            'NO_ANSWER_TIME' => 120,
            'WELCOME_MESSAGE' => 'Y',
            'WELCOME_MESSAGE_TEXT' => 'Здравствуйте! Ответим в течение пары минут',
            'CRM' => 'Y',
            'CRM_CREATE' => 'deal',
            'CRM_SOURCE' => 'openline_web',
            'CRM_FORWARD' => 'Y',
            'MAX_CHAT' => 4,
            'TYPE_MAX_CHAT' => 'answered_new',
            'WORKTIME_ENABLE' => 'Y',
            'WORKTIME_FROM' => '09:00',
            'WORKTIME_TO' => '21:00',
            'WORKTIME_TIMEZONE' => 'Europe/Kaliningrad',
            'WORKTIME_DAYOFF' => ['SA', 'SU'],
            'WORKTIME_DAYOFF_RULE' => 'text',
            'WORKTIME_DAYOFF_TEXT' => 'Сейчас линия не работает. Напишите, и мы ответим в рабочее время',
        ],
    ]
);

print_r($result);

// client и ctx уже созданы — см. раздел «SDK для Go»
res, err := client.Core().Call(ctx, "imopenlines.config.add", b24.Params{
	"PARAMS": b24.Params{
		"LINE_NAME": "Линия поддержки интернет-магазина",
		"QUEUE": []b24.Params{
			{
				"ENTITY_TYPE": "user",
				"ENTITY_ID":   "1",
			},
			{
				"ENTITY_TYPE": "user",
				"ENTITY_ID":   "15",
			},
			{
				"ENTITY_TYPE": "user",
				"ENTITY_ID":   "23",
			},
		},
		"QUEUE_TYPE":           "strictly",
		"QUEUE_TIME":           45,
		"NO_ANSWER_TIME":       120,
		"WELCOME_MESSAGE":      "Y",
		"WELCOME_MESSAGE_TEXT": "Здравствуйте! Ответим в течение пары минут",
		"CRM":                  "Y",
		"CRM_CREATE":           "deal",
		"CRM_SOURCE":           "openline_web",
		"CRM_FORWARD":          "Y",
		"MAX_CHAT":             4,
		"TYPE_MAX_CHAT":        "answered_new",
		"WORKTIME_ENABLE":      "Y",
		"WORKTIME_FROM":        "09:00",
		"WORKTIME_TO":          "21:00",
		"WORKTIME_TIMEZONE":    "Europe/Kaliningrad",
		"WORKTIME_DAYOFF":      []string{"SA", "SU"},
		"WORKTIME_DAYOFF_RULE": "text",
		"WORKTIME_DAYOFF_TEXT": "Сейчас линия не работает. Напишите, и мы ответим в рабочее время",
	},
})
if err != nil {
	return fmt.Errorf("imopenlines.config.add: %w", err)
}

var newID b24.ID
if err := json.Unmarshal(res.Result, &newID); err != nil {
	return fmt.Errorf("разбор ответа: %w", err)
}
fmt.Println("идентификатор:", newID)