imopenlines.crm.chat.user.delete
Удалить пользователя из чата
Описание
Метод imopenlines.crm.chat.user.delete удаляет пользователя из чата, привязанного к объекту CRM.
Параметры
CRM_ENTITY_TYPE
string
обязательный
Тип объекта CRM. Возможные значения:
- lead — лид
- deal — сделка
- company — компания
- contact — контакт
CRM_ENTITY
integer
обязательный
Идентификатор объекта CRM.
Получить идентификатор можно универсальным методом получения списка элементов CRM
USER_ID
integer
обязательный
Идентификатор пользователя или бота, которого нужно удалить из чата.
Получить идентификатор пользователя позволяют методы user.get и user.search
CHAT_ID
integer
необязательный
Идентификатор чата.
По умолчанию используется последний чат, привязанный к объекту CRM.
Получить идентификаторы чатов, привязанных к объекту CRM, можно методом imopenlines.crm.chat.get
Примеры запроса
curl -X POST \
-H "Content-Type: application/json" \
-H "Accept: application/json" \
-d '{"CRM_ENTITY_TYPE":"lead","CRM_ENTITY":1205,"USER_ID":503,"CHAT_ID":1763}' \
https://**put_your_bitrix24_address**/rest/**put_your_user_id_here**/**put_your_webhook_here**/imopenlines.crm.chat.user.delete
curl -X POST \
-H "Content-Type: application/json" \
-H "Accept: application/json" \
-d '{"CRM_ENTITY_TYPE":"lead","CRM_ENTITY":1205,"USER_ID":503,"CHAT_ID":1763,"auth":"**put_access_token_here**"}' \
https://**put_your_bitrix24_address**/rest/imopenlines.crm.chat.user.delete
// This snippet is an ES module: top-level await requires type="module" or a bundler.
// $b24 is an already-initialized SDK instance (see the SDK "Get started" guide).
import { Text } from '@bitrix24/b24jssdk'
import type { B24Frame } from '@bitrix24/b24jssdk'
declare const $b24: B24Frame
try {
const response = await $b24.actions.v2.call.make<number>({
method: 'imopenlines.crm.chat.user.delete',
params: {
CRM_ENTITY_TYPE: 'lead',
CRM_ENTITY: 1205,
USER_ID: 503,
CHAT_ID: 1763,
},
requestId: Text.getUuidRfc4122()
})
// The payload is available only on a successful response
if (!response.isSuccess) {
console.error(response.getErrorMessages().join('; '))
} else {
const result = response.getData()!.result
console.info('Chat ID from which the user was removed:', result)
}
} catch (error) {
// Thrown on transport or SDK failures (AjaxError, SdkError, etc.)
console.error(error)
}
<!-- Load the SDK (UMD build); it is exposed as the global B24Js -->
<script src="https://unpkg.com/@bitrix24/b24jssdk@1/dist/umd/index.min.js"></script>
<script>
async function deleteUserFromChat() {
try {
// Initialize the SDK inside a Bitrix24 frame
const $b24 = await B24Js.initializeB24Frame()
const response = await $b24.actions.v2.call.make({
method: 'imopenlines.crm.chat.user.delete',
params: {
CRM_ENTITY_TYPE: 'lead',
CRM_ENTITY: 1205,
USER_ID: 503,
CHAT_ID: 1763,
},
requestId: B24Js.Text.getUuidRfc4122()
})
// The payload is available only on a successful response
if (!response.isSuccess) {
console.error(response.getErrorMessages().join('; '))
return
}
const result = response.getData().result
console.info('Chat ID from which the user was removed:', result)
} catch (error) {
// Thrown on transport or SDK failures (AjaxError, SdkError, etc.)
console.error(error)
}
}
document.addEventListener('DOMContentLoaded', deleteUserFromChat)
</script>
from b24pysdk.errors import BitrixAPIError, BitrixSDKException
try:
bitrix_response = client.imopenlines.crm.chat.user.delete(
crm_entity_type="lead",
crm_entity=1205,
user_id=503,
chat_id=1763,
).response
result = bitrix_response.result
print(result)
except BitrixAPIError as error:
print(
"Ошибка Bitrix API",
f"error: {error.error}",
f"error_description: {error.error_description}",
sep="\n",
)
except BitrixSDKException as error:
print(f"Ошибка Bitrix SDK: {error.message}")
except Exception as error:
print(f"Непредвиденная ошибка: {error}")
try {
$response = $b24Service
->core
->call(
'imopenlines.crm.chat.user.delete',
[
'CRM_ENTITY_TYPE' => 'lead',
'CRM_ENTITY' => 1205,
'USER_ID' => 503,
'CHAT_ID' => 1763,
]
);
$result = $response
->getResponseData()
->getResult();
print_r($result);
} catch (Throwable $e) {
echo $e->getMessage();
}
BX24.callMethod(
'imopenlines.crm.chat.user.delete',
{
CRM_ENTITY_TYPE: 'lead',
CRM_ENTITY: 1205,
USER_ID: 503,
CHAT_ID: 1763
},
function(result)
{
if (result.error())
{
console.error(result.error());
}
else
{
console.log(result.data());
}
}
);
require_once('crest.php');
$result = CRest::call(
'imopenlines.crm.chat.user.delete',
[
'CRM_ENTITY_TYPE' => 'lead',
'CRM_ENTITY' => 1205,
'USER_ID' => 503,
'CHAT_ID' => 1763,
]
);
print_r($result);
// client и ctx уже созданы — см. раздел «SDK для Go»
res, err := client.Core().Call(ctx, "imopenlines.crm.chat.user.delete", b24.Params{
"CRM_ENTITY_TYPE": "lead",
"CRM_ENTITY": 1205,
"USER_ID": 503,
"CHAT_ID": 1763,
})
if err != nil {
return fmt.Errorf("imopenlines.crm.chat.user.delete: %w", err)
}
var value b24.ID
if err := json.Unmarshal(res.Result, &value); err != nil {
return fmt.Errorf("разбор ответа: %w", err)
}
fmt.Println("результат:", value)
Ответ
HTTP-статус: 200
{
"result": 1763,
"time": {
"start": 1773814361,
"finish": 1773814361.128245,
"duration": 0.12824511528015137,
"processing": 0,
"date_start": "2026-03-18T09:12:41+03:00",
"date_finish": "2026-03-18T09:12:41+03:00",
"operating_reset_at": 1773814961,
"operating": 0
}
}
Обработка ошибок
HTTP-статус: 400
{
"error": "ERROR_ARGUMENT",
"error_description": "The value of an argument 'CRM_ENTITY' has an invalid type"
}
| Код | Описание | Значение |
|---|---|---|
403 |
ACCESS_DENIED |
Access denied! You don't have access to join user to chat |
400 |
CRM_CHAT_EMPTY_USER |
Empty User ID |
400 |
CRM_CHAT_EMPTY_CRM_DATA |
Empty CRM data |
400 |
ERROR_ARGUMENT |
The value of an argument 'CRM_ENTITY' has an invalid type |
400 |
IM_NOT_INSTALLED |
Messenger is not installed. |
400 |
CHAT_NOT_IN_CRM |
Chat does not belong to the CRM entity being checked |
403 |
CHAT_DELETE_USER_PERMISSION_DENIED |
You don't have access to delete a user from this chat |
400 |
CRM_CHAT_USER_NOT_ACTIVE |
User not active |
400 |
WRONG_REQUEST |
You don't have access or user already not in chat |

