# crm.timeline.comment.get

URL: https://chugunov.pro/api-bitrix24/crm/timeline/comments/crm-timeline-comment-get/
Проверено на Битрикс24 REST API, обновлено 11.09.2026 (ревизия источника fb39d6c).
Источник: официальная документация Битрикс24 (bitrix-tools/b24-rest-docs, лицензия MIT, © Bitrix). Справочник независимый, официальной документацией не является.

Получить информацию о комментарии
Scope: `crm`
Кто может выполнять метод: любой пользователь

## Описание

Метод получает информацию о деле типа «Комментарий».

## Параметры

- `id` `integer` — обязательный. Целочисленный идентификатор дела типа «Комментарий» (например, `1`). Получить идентификаторы можно методом [`crm.timeline.comment.list`](https://chugunov.pro/api-bitrix24/crm/timeline/comments/crm-timeline-comment-list/)

## Ответ

HTTP-статус: 200

```json
{
    "result": {
        "ID": "999",
        "ENTITY_ID": "2",
        "ENTITY_TYPE": "deal",
        "CREATED": "2020-03-02T12:00:00+03:00",
        "COMMENT": "New comment was added",
        "AUTHOR_ID": "1",
        "FILES": {
            "1": {
                "id": 1,
                "date": "2020-03-02T12:00:00+03:00",
                "type": "image",
                "name": "1.gif",
                "size": 43,
                "image": {
                    "width": 1,
                    "height": 1
                },
                "authorId": 1,
                "authorName": "John Dou",
                "urlPreview": "https://my.bitrix24.com/disk/showFile/930/?&ncc=1&width=640&height=640&signature=292f450929833cd881070155e05a2c41b5bb265ea8c8c1bc2108dbcbb56f667f&ts=1718366521&filename=1.gif",
                "urlShow": "https://my.bitrix24.com/disk/showFile/930/?&ncc=1&ts=1718366521&filename=1.gif",
                "urlDownload": "https://my.bitrix24.com/disk/downloadFile/930/?&ncc=1&filename=1.gif"
            },
            "2": {
                "id": 2,
                "date": "2020-03-02T12:00:00+03:00",
                "type": "image",
                "name": "2.gif",
                "size": 43,
                "image": {
                    "width": 1,
                    "height": 1
                },
                "authorId": 1,
                "authorName": "John Dou",
                "urlPreview": "https://my.bitrix24.com/disk/showFile/931/?&ncc=1&width=640&height=640&signature=118de010a40eff06fb9d691ee9235e2ef809a17780e46927bf8b12f8dc3224db&ts=1718366521&filename=2.gif",
                "urlShow": "https://my.bitrix24.com/disk/showFile/931/?&ncc=1&ts=1718366521&filename=2.gif",
                "urlDownload": "https://my.bitrix24.com/disk/downloadFile/931/?&ncc=1&filename=2.gif"
            }
        }
    },
    "time": {
        "start": 1715091541.642592,
        "finish": 1715091541.730599,
        "duration": 0.08800697326660156,
        "date_start": "2024-05-03T17:19:01+03:00",
        "date_finish": "2024-05-03T17:19:01+03:00",
        "operating": 0
    }
}
```

### Возвращаемые данные

- `result` `object`. Корневой элемент ответа. Значения для поля `result` соответствуют [полям комментария](https://chugunov.pro/api-bitrix24/crm/timeline/comments/crm-timeline-comment-fields/#fields).
- `time` `time`. Информация о времени выполнения запроса

## Ошибки

HTTP-статус: 400

```json
{
    "error": "",
    "error_description": "Not found."
}
```

- `Пустая строка` — Not found.. Элемент с указанными параметрами не найден
- `Пустая строка` — Access denied.. Отсутствуют права на редактирование элемента CRM
- `Пустая строка` — ID is not defined or invalid.. Не переданы обязательные поля

## Примеры запроса

### cURL (Webhook)

```bash
curl -X POST \
-H "Content-Type: application/json" \
-H "Accept: application/json" \
-d '{"id":999}' \
https://**put_your_bitrix24_address**/rest/**put_your_user_id_here**/**put_your_webhook_here**/crm.timeline.comment.get
```

### cURL (OAuth)

```bash
curl -X POST \
-H "Content-Type: application/json" \
-H "Accept: application/json" \
-d '{"id":999,"auth":"**put_access_token_here**"}' \
https://**put_your_bitrix24_address**/rest/crm.timeline.comment.get
```

### JS (TS)

```ts
// This snippet is an ES module: top-level await requires type="module" or a bundler.
// $b24 is an already-initialized SDK instance (see the SDK "Get started" guide).
import { Text } from '@bitrix24/b24jssdk'
import type { B24Frame, ISODate } from '@bitrix24/b24jssdk'

declare const $b24: B24Frame

// Shape of the payload returned in result (match the "response handling" section of the page)
type TimelineCommentGetResult = {
  ID: string
  ENTITY_ID: string
  ENTITY_TYPE: string
  CREATED: ISODate
  COMMENT: string
  AUTHOR_ID: string
  FILES: Record<string, {
    id: number
    date: ISODate
    type: string
    name: string
    size: number
    image?: { width: number; height: number }
    authorId: number
    authorName: string
    urlPreview: string
    urlShow: string
    urlDownload: string
  }>
}

try {
  const response = await $b24.actions.v2.call.make<TimelineCommentGetResult>({
    method: 'crm.timeline.comment.get',
    params: {
      id: 999,
    },
    requestId: Text.getUuidRfc4122()
  })

  // The payload is available only on a successful response
  if (!response.isSuccess) {
    console.error(response.getErrorMessages().join('; '))
  } else {
    const result = response.getData()!.result
    console.info(result.ID, result.ENTITY_TYPE, result.COMMENT)
  }
} catch (error) {
  // Thrown on transport or SDK failures (AjaxError, SdkError, etc.)
  console.error(error)
}
```

### JS (UMD)

```html
<!-- Load the SDK (UMD build); it is exposed as the global B24Js -->
<script src="https://unpkg.com/@bitrix24/b24jssdk@1/dist/umd/index.min.js"></script>
<script>
  async function getTimelineComment() {
    try {
      // Initialize the SDK inside a Bitrix24 frame
      const $b24 = await B24Js.initializeB24Frame()

      const response = await $b24.actions.v2.call.make({
        method: 'crm.timeline.comment.get',
        params: {
          id: 999,
        },
        requestId: B24Js.Text.getUuidRfc4122()
      })

      // The payload is available only on a successful response
      if (!response.isSuccess) {
        console.error(response.getErrorMessages().join('; '))
        return
      }

      const result = response.getData().result
      console.info(result.ID, result.ENTITY_TYPE, result.COMMENT)
    } catch (error) {
      // Thrown on transport or SDK failures (AjaxError, SdkError, etc.)
      console.error(error)
    }
  }

  document.addEventListener('DOMContentLoaded', getTimelineComment)
</script>
```

### Python

```python
from b24pysdk.errors import BitrixAPIError, BitrixSDKException

try:
    bitrix_response = client.crm.timeline.comment.get(
        bitrix_id=999,
    ).response
    result = bitrix_response.result
    print(result)
except BitrixAPIError as error:
    print(
        "Ошибка Bitrix API",
        f"error: {error.error}",
        f"error_description: {error.error_description}",
        sep="\n",
    )
except BitrixSDKException as error:
    print(f"Ошибка Bitrix SDK: {error.message}")
except Exception as error:
    print(f"Непредвиденная ошибка: {error}")
```

### PHP

```php
try {
    $response = $b24Service
        ->core
        ->call(
            'crm.timeline.comment.get',
            [
                'id' => 999,
            ]
        );

    $result = $response
        ->getResponseData()
        ->getResult();

    if ($result->error()) {
        error_log($result->error());
        echo 'Error: ' . $result->error();
    } else {
        echo 'Success: ' . print_r($result->data(), true);
    }

} catch (Throwable $e) {
    error_log($e->getMessage());
    echo 'Error getting timeline comment: ' . $e->getMessage();
}
```

### BX24.js

```js
BX24.callMethod(
    "crm.timeline.comment.get",
    {
        id: 999,
    }, result => {
        if (result.error())
            console.error(result.error());
        else
            console.dir(result.data());
    }
);
```

### PHP CRest

```php
require_once('crest.php');

$result = CRest::call(
    'crm.timeline.comment.get',
    [
        'id' => 999
    ]
);

echo '<PRE>';
print_r($result);
echo '</PRE>';
```

### Go

```go
// client и ctx уже созданы — см. раздел «SDK для Go»
res, err := client.Core().Call(ctx, "crm.timeline.comment.get", b24.Params{
	"id": 999,
}, b24.WithIdempotent())
if err != nil {
	return fmt.Errorf("crm.timeline.comment.get: %w", err)
}

var item struct {
	ID         b24.ID `json:"ID"`
	EntityID   b24.ID `json:"ENTITY_ID"`
	EntityType string `json:"ENTITY_TYPE"`
	Created    string `json:"CREATED"`
	Comment    string `json:"COMMENT"`
	AuthorID   b24.ID `json:"AUTHOR_ID"`
}
if err := json.Unmarshal(res.Result, &item); err != nil {
	return fmt.Errorf("разбор ответа: %w", err)
}
fmt.Println(item.ID, item.EntityID)
```

Оригинал в официальной документации: https://apidocs.bitrix24.ru/api-reference/crm/timeline/comments/crm-timeline-comment-get.html